6、在游览期间，一名新加坡游客不慎丢失中国护照，导游人员应如何处理？ 
答：A、应有遗失地接待旅行社开具证明，失主持旅行社开具的证明去当地公安局报失，由公安局开具证明； 
B、失主持公安局开具的报失证明，随身携带照片、资料去所在国驻华使领馆申办新护照； 
C、领到新护照后，再到当地公安局出入境管理处办理签证手续。 
6、A Singaporean tourist carelessly lost his passport during the trip. How to deal with this problem? 
Model : A : The loser must get a certificate which made out from the travel agency .And then go to the police station to report ,come out a certificate there also . 
B : The loser must bring the certificate , photos and some documents to apply for a new passport at the Singaporean Embassy in China . 
C : After getting the new passport , then apply for the new visa at the Entry-Exit Office of the local police station . 

7、在某景点游览结束后，发现个别旅游者走失，地陪应采取什么措施？ 
答：A、了解情况，迅速查找； 
B、向景点有关部门报告，寻求帮助； 
C、打电话与饭店联系； 
D、向旅行社报告； 
E、做好善后工作； 
F、写出事故报告。 
7、If a tourist lost after touring a scenic spot. What a local guide should do? 
Model : A : Ask about the details ,and look for him quickly . 
B : Report to the office of the scenic spots and ask for some help. 
C : Give a telephone call to the hotel . 
D : Report to the travel agency . 
E : Deal with the rehabilitation works . 
F : Write down the accident report . 

8、在住店期间，发生火灾事故，导游人员应采取什么措施？ 
答：A、立即报警； 
B、迅速通知旅游的领队和全团旅游者； 
C、迅速与现场工作人员一起通过安全通道疏散旅游者； 
D、引导旅游者自救； 
E、处理善后事宜。 
8、What a local guide should do if meet the fire affairs when stay in the hotel? 
Model : A : Report it at once. 
B : Notify the tour leader and all the group members immediately. 
C : Evacuate the tourists to pass the thoroughfare safety with the staff of the hotel quickly . 
D : Lead the tourists to save themselves. 
E : Deal with the rehabilitation works. 

9、在旅行途中，如发生交通事故，导游人员应采取什么措施？ 
答：A、首先组织抢救； 
B、保护现场，立即报案； 
C、迅速向旅行社汇报； 
D、做好其他旅游者的安抚工作； 
E、写出书面报告。 
9. If a traffic accident happened during the trip .What will the tour guide do ? 
Model : A : First give the first –aid to the tourists. 
B : Keep the scene intact and report to the police. 
C : Report to the travel agency immediately. 
D : Pacify other tourists. 
E : Write down the written-report. 

10、发生旅游者食物中毒事件时，导游人员应采取什么措施？ 
答：A、首先应设法催吐，并让食物中毒者多喝水以加速排泄，缓解毒性； 
B、然后将患者送往就近医院抢救，并请医生开具诊断证明； 
C、报告旅行社，追究供餐单位的责任。 
10、If a food poisoning taken place , what a tour guide should do ? 
Model : A: First try to vomit, drinking a lot in order to speed up the metabolism and reduce the toxicity. 
B : And then take the patient to the nearest hospital .Let the doctor make out a medical certificate. 
C : Report to the travel agency and find out who is to blamed?