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2009年导游考试口试问答方面
http://www.hnta.cn 添加时间:2009-2-10 来源: 点击次数:

  一般是有固定的导游词题目,关于口试的问题,是有题库的,很多很多的题,不过一般是书上的内容,就看你抽的是什么题了。如果有培训班,一般你可以向老师要一部分口试题,看看基本口试题都是什么形式的。可以参考一下,看看口试题的题型一般是什么样的。 

1、 把客人从机场接到后送往酒店的途中,请你致辞欢迎他们,内容应包括介绍自己、司机及下榻的酒店。
范文:欢迎大家来到哈尔滨。请允许我作自我介绍,我是你们的全程陪同,我叫XX。我来自中国国际旅行社。前面开车的是王师傅,他有多年的驾驶经验。现在我们要去的是即将下榻的酒店——天鹅饭店。希望你们在哈尔滨能玩的愉快。
1、 Please make the Welcome Speech to the tourists on the way from the airport to the hotel. The contents include the introduction of yourself , the driver and the hotel . 
Model : Ladies and gentlemen, welcome to Harbin of China . First , please give me a change to introduce myself . I am the national guide .My name is … I come from the China International Tour Agency .The driver serve for us is Mr. Wang , he is a man of rich experiences of driving .Now we are going to the hotel named ____Swan Hotel .I hope you will have a good time in Harbin .

2、 旅游者在不影响团体旅游计划的前提下要求自由活动时,地陪应做好哪些工作。 
答:A、旅游者离开饭店时提醒他们带上饭店店徽、饭店名片或写字条。 
B、提醒他们不要走的太远,不要太晚回饭店及其它安全注意事项。 
C、地陪还应帮助旅游者找车辆(车费由旅游者自付)。 
2、What do you think a local guide should do when the tourists want to have free activities without affecting the whole travel plan? 
Model : A : Remind the tourists of taking the sign or the name card of the hotel , or write a note with the important things . 
B :Remind them not go too far away and don’t come back so late . And then remind them something else about their safe. 
C : The local guide must help the tourists to take a taxi .( Pay the bill himself .) 

3、作为地陪应如何认找旅游团? 
答:旅游团所乘班次的客人出站时,地陪要设法尽快找到旅游团。 
A、地陪应举接站牌站在出口处明显的位置上,让领队或全陪前来联系; 
B、地陪应根据旅游者的民族特征、衣着、组团社的徽记等作出判断,或主动询问,问清该团领队(或客人)姓名、人数、国别、团名。 
C、一切相符合才能确定是自己所要接待的旅游团。 
3、How to recognize the tour groups as a local guide ? 
Model : When the tour groups arrived at the exit ,the local guide must try to recognize it at once. 
A : The local guide should stand at the obvious place next to the exit and raise the sign ,wait the national guide or the travel leader to meet. 
B : The local guide can assess the situation according to the national feature , costume of the tourists ,or the sign of the travel agency .And the local guide also can make enquiries on his own initiative , ask about the travel leader or the tourists’ name , numbers , nationality ,the name of the tour group and so on . 
C : You can make sure it is the tour group you’ll meet if meet all the details . 

4、在车上,清点人数有何技巧? 
答:A、目点,切忌用手指; B、点车上的剩余空位。 
4、What is the count technique on the bus ? 
Model : A : Just count in mind .Don’t count with your fingers . 
B: Count the vacant seats on the bus . 

5、在购物导游服务中,地陪应注意哪几个方面? 
答:A、严格按照旅行社规定服务; 
B、了解对象,因势利导; 
C、当好购物参谋; 
D、积极维护旅游者的利益。 
5、What must the local guide should pay attention to when go shopping ? 
Model : A: Abide by the rules of the travel agency rigorously. 
B: Know the tourists well , and take tide at the flood . 
C: Be a good guide while shopping . 
D : Protect the tourists’ benefits actively .  

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